Ergon AI B.V. operating under the trademark and brand name Earlyup (“Earlyup”, “we” or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how Earlyup processes the personal data of professionals who register and use the Earlyup platform to offer their services. Earlyup operates as a digital platform that facilitates connections between independent professionals and private individuals (“users”) seeking to have certain services carried out. In doing so, we act as an intermediary and not as a contracting party between the professional and the user.
Earlyup will launch in two stages. The first stage is the Pre-App, which contains only limited core functionalities such as registration, account creation, and basic profile management. The Pre-App is designed to allow professionals to familiarise themselves with the platform and to start building their profile and presence. It does not yet include features such as bookings, integrated payments, full contractual workflows, or automated service agreements. The Pre-App may, however, include a limited payment feature that allows professionals to create payment links and receive payments through Stripe Connect, without Earlyup holding funds. Where this feature is enabled, Earlyup collects the required onboarding information and identity documents directly from you and submits these to Stripe for verification and payment processing. The second stage is the full launch of the Earlyup platform, which will introduce these additional features and functionalities.
For clarity, this Privacy Policy covers both the pre-launch version of the platform (the Pre-App) and the full version (the App). When reading this Privacy Policy in the context of the Pre-App, any section or functionality that is not yet available will be explicitly marked as “Not Applicable for Pre-App”. These provisions automatically apply once the App is launched in full. Upon launch of the full App, we will share the (updated) Privacy Policy and the General Terms and Conditions for the App with you again, and you will be asked to review and accept them before continuing to use our services.
This Privacy Policy applies exclusively to the processing of personal data of professionals who register, create a profile, manage their availability and services, interact with users, and carry out assignments through the Earlyup platform. With “professionals” we mean independent contractors, freelancers or service providers who offer their services through the platform, whether as natural persons or through a business entity. If you use the platform as a private individual, a separate privacy policy applies. That policy can be accessed here.
We process personal data in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679, "GDPR") and, where applicable, the Dutch Implementation Act (Uitvoeringswet Algemene Verordening Gegevensbescherming, "UAVG"). This Privacy Policy includes detailed information about the types of data we collect, the purposes for which we use it, the legal bases we rely on and the rights you have as a data subject.
By creating an account and using our platform as a professional, you acknowledge that you have read and understood the General Terms and Conditions and this Privacy Policy.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us, by updating your profile from time to time.
For an overview of the countries in which Earlyup is available, please refer to Annex II.
Earlyup is the controller of your personal data as described in this Privacy Policy. As controller, Earlyup determines the purposes for which and the means by which your personal data is processed, in line with the General Data Protection Regulation (GDPR) and the Dutch Implementation Act (UAVG). We are a company registered in the Netherlands, with our registered office at:
Pieter Breughelstraat 50
4625 BH in Bergen op Zoom
And registered in the Dutch Chamber of Commerce under number 91931797.
If you have any questions or concerns about the way we process your personal data, or if you wish to exercise your rights under the data protection law, you can contact our Data Protection Officer (DPO) at privacy@earlyup.ai.
We aim to handle all concerns with care and confidentiality. If you are not satisfied with the way we handle your personal data or respond to your request, you have the right to lodge a complaint with the Dutch Data Protection Authority: the Autoriteit Persoonsgegevens,. More information can be found at www.autoriteitpersoonsgegevens.nl.
To provide you with access to the Earlyup platform as a professional, we need to process personal data. This data is either provided directly by you or collected automatically when you use the platform. In the table below, we explain what types of data we collect, when we collect them and for what purposes they are used. We only collect the information that is necessary for the operation of our platform, the fulfilment of our legal obligations, or the improvement of our services.
| Type of data | When we collect it | Why we collect it |
|---|---|---|
| Account and identification details (name, date of birth, business name, address, email, phone number, Chamber of Commerce registration number, VAT number, profile photo) | When you register for an account or update your details | To identify you, create and maintain your account, and display your profile to customers |
| Stripe onboarding and verification data (KYC) (e.g. legal name, date of birth, address, nationality, business details, Chamber of Commerce details, beneficial owner / controlling person details, identity document data and verification status, copies of government-issued identity documents which may contain biometric data in the form of a photograph, bank account details for payout purposes, and, where required, supporting documents such as proof of address or company documentation) | When you complete the Earlyup onboarding process and provide your personal details, identity documents (such as a copy of your passport or ID), and any supporting documentation required for payment processing. Additional documents may be requested if further verification is needed. | Earlyup uses Stripe Custom Connect for payment processing. This means, Earlyup collects all required onboarding information and identity documents directly from you through the Earlyup platform. Stripe is not visible to you during this process. The information you provide is securely submitted by Earlyup to Stripe, after which Stripe performs the identity verification and KYC checks on our behalf. Stripe acts as a processor in this context, processing your data only on Earlyup’s instructions. You will interact exclusively with Earlyup throughout the onboarding process. Therefore we collect this information to verify your identity and eligibility for payment processing in accordance with applicable KYC and AML regulations. |
| Professional credentials and qualifications (diplomas, certificates, licences, proof of specialisation) | During onboarding or when updating your profile | To verify your qualifications and authorisations for the services you offer |
| Profile and service information (biography, list of services, specialisations, rates, service locations, photos, descriptions) | When you complete or update your profile | To inform customers about your services and match you with relevant work requests |
| Agenda and booking data (availability, scheduled appointments, confirmations, cancellations, rescheduling and AI-driven calendar management and automated scheduling) | When you update your calendar or when customers book or amend an appointment, or when you provide us with instructions or information to manage and schedule your calendar automatically. | To manage your availability, coordinate appointments, and keep both parties informed and to enable us to automatically manage and schedule your calendar based on the instructions or information you provide. |
| Communication data (content and metadata of messages and video calls via the platform) (Not Applicable for Pre-App) | When you use the chat or video call function to interact with customers | To facilitate service coordination, prevent misuse, and support dispute resolution |
| Financial and transaction data Platform financial and billing data (Full App only) (e.g. bank details, subscription type, invoice data, payment history, commission records, revenue data) |
When you set up payouts, complete bookings, or process payments through the platform | To process your earnings, handle invoices, manage commissions, and meet financial and tax obligations |
| Payment links | Pre-App + App (if payment links are enabled): when you activate Stripe Connect, create payment links, receive payments or request/receive payouts through Stripe. Full App only: when you use paid platform features, process bookings, or when commission/subscription billing applies |
Pre-App + App (if payment links are enabled): to enable payment links through Stripe Connect and provide transaction/payout insights. Payments and payouts are processed by Stripe; Earlyup does not hold funds and does not store full card data. Full App only: to administer subscriptions and billing, calculate and charge commissions/fees (where applicable), and comply with accounting/tax obligations. |
| Tool and equipment rental data (details of rented items, price, availability, terms of use) (Not Applicable for Pre-App) | When a customer books a service that includes tool or equipment rental | To record rental agreements, arrange delivery or availability, and handle related payments |
| Ratings and performance metrics (customer reviews, response times, booking acceptance rates, completion rates, platform activity data) (Not Applicable for Pre-App) | When you complete assignments or interact with customers | To monitor quality, improve platform reliability, and determine visibility or perks |
| Technical and usage data (IP address, device identifiers, browser type, access logs, login times, interaction data) | Automatically when you use the platform | To maintain security, ensure platform functionality, and improve user experience |
| AI-matching and automated suggestions (profile data, service information, advice, and other relevant indicators) (Not Applicable for Pre-App) | Automatically generated when a user submits a question or describes a need through the platform | To analyse the request and provide initial guidance on possible steps the user could take to address the issue themselves, and to identify the type of professional or specific services that may be required, based on profile and service data |
| Minor verification data (copies of consent forms, verification of service risk category) | When a professional under 18 registers and seeks to offer services | To comply with legal requirements and internal safety standards regarding services offered by minors |
| Assignment agreement data (details of the specific job contract, including service description, agreed terms, date, time, and confirmation or signature records) (Not Applicable for Pre-App) | When an assignment agreement is generated through the platform and confirmed or signed by the professional and the user | To provide both parties with a legally valid record of the agreed service, to store a copy for administrative purposes, and to meet legal and contractual obligations |
| Insurance documentation (Not Applicable for Pre-App) | When the professional uploads or updates proof of professional or business insurance | To verify compliance with platform requirements and to ensure that services are provided safely and in line with applicable obligations |
| Location | When you provide your service area or when we derive an (approximate) location from your device or IP address | To show relevant job requests near you and to improve matching accuracy and fraud prevention |
| Support and correspondence records (communications with customer support or Earlyup) | When you contact us or respond to our communications | To resolve your issues, provide assistance, and maintain service quality |
We do not intentionally collect special categories of personal data (such as health information or data revealing racial or ethnic origin) unless strictly necessary and permitted by law. Similarly, we do not process information about criminal convictions unless legally required for certain services, in which case you will be informed in advance.
If, in exceptional circumstances, we need to process special categories of personal data, we will do so only where a lawful ground under Article 9 GDPR applies and with additional safeguards, which include restricted access, enhanced security controls and purpose limitation. We will inform you in advance and, where required, obtain your explicit consent.
Where identity documents such as passports or national ID cards are collected as part of the Stripe Custom Connect onboarding process, these may contain biometric data in the form of a photograph. Such data is processed solely for identity verification purposes and in accordance with applicable law. Earlyup does not use biometric data for any purpose other than forwarding it to Stripe for identity verification. Earlyup does not perform biometric analysis itself. Once submitted to Stripe, the data is processed by Stripe in accordance with its own privacy policy and retention obligations.
Please note that providing identity documents containing biometric data is strictly required for payment processing purposes only. If you do not wish to provide such documents, you will not be able to use the payment link feature. Earlyup does not use or analyse biometric data for any other purpose and does not retain it beyond the period required by applicable law. Where Earlyup operates outside the EEA, the processing of biometric data is subject to applicable local law in addition to the safeguards described in this Privacy Policy.
We collect personal data from you in different ways. Some of this information is provided directly by you, while other information is collected automatically when you use the platform, or comes from third parties that help us operate and improve our services. The table below explains the sources and methods we use to collect your data and the reasons for doing so.
| Source | How we collect it | Why we collect it |
|---|---|---|
| Directly from you | When you create an account, fill in your profile, update your details, upload documents, respond to customer requests, or communicate via our chat or video tools. Where payment processing is enabled, this also includes providing your identity documents and supporting documentation (such as a copy of your passport or ID, proof of address, and business details) directly through the Earlyup platform as part of the Stripe Custom Connect onboarding process. | To set up and maintain your account, verify your identity and qualifications, match you with relevant assignments, and enable you to communicate with users |
| Automatically through your use of the platform | When you log in, browse, interact with features, or exchange messages, our systems generate technical data such as log files, device identifiers, IP addresses, and session information | To keep the platform secure, ensure proper functionality, measure performance, and improve user experience |
| From your transactions on the platform | When you submit offers, agree on assignments, complete services, receive ratings, or make/receive payments, including updates to your availability or bookings initiated by the customer and When you and a customer confirm or sign the job contract generated by Earlyup | To process payments, calculate commissions, maintain transaction records, monitor quality, reward high performance and To create a binding record of the service agreement |
| Through automated matching and ranking systems | When your profile and performance data are used by our AI-based matching tools to suggest your services to customers | To match you with relevant customer requests, provide advice to users, and improve the efficiency of the platform |
| From third parties | From service providers that support our payment processing, hosting, analytics, and identity verification, or from customers providing feedback or ratings about your services. Where payment links are enabled, we receive back from Stripe only the verification status of your account (for example: pending, approved, rejected, or additional information required). | Because we have not developed these tools in-house and leading third-party providers in the market offer proven, high-quality solutions. By relying on their expertise, we can deliver a secure, reliable, and high-performing platform while ensuring compliance with legal requirements, preventing fraud, verifying the information you provide, and maintaining trust on the platform |
We only collect personal data from external sources when it is lawful to do so and when it is necessary for the operation of our platform. In all cases, we ensure that such data is processed in accordance with this Privacy Policy and applicable data protection laws.
Under the GDPR and the Dutch UAVG, we must have a valid legal basis for every processing activity involving your personal data. This means that we only process your data when it is lawful, fair, and transparent to do so. The table below explains the legal grounds on which we rely, what types of data this applies to, and why the processing is necessary.
| Legal basis | What this means | Examples of processing activities |
|---|---|---|
| Performance of a contract | We process your personal data where it is necessary for the execution of the agreement between you and Earlyup, or between you and a user through our platform. Without this data, we cannot provide you with access to our services or enable you to complete assignments. Where payment links are enabled, this also includes collecting onboarding information and identity documents through the platform and submitting these to Stripe for verification and payment processing. | Creating and maintaining your account, verifying your identity and qualifications, matching you with customer requests, facilitating communication via chat or video, processing payments, handling customer bookings and your calendar, tool rentals and automated service matches for customers based on your profile. This includes processing platform credits or promotion features that affect your visibility, and managing any related billing events. (For the Pre-App, this legal basis applies only to registration and account management; all activities marked as “Not Applicable for Pre-App” in Article 2 are excluded.) |
| Compliance with a legal obligation | We process certain personal data to comply with laws and regulations that apply to us. | Storing transaction records for tax purposes, complying with anti-money laundering regulations (AML), responding to lawful requests from regulatory authorities and verifying the age and permitted service categories of minors offering services through the platform. Retaining transaction and payout-related records where legally required (for example under accounting and tax rules). Earlyup collects all required onboarding information and identity documents directly from you and submits these to Stripe for identity verification (KYC) and payment processing. Stripe performs the actual verification on our behalf as processor. Where biometric data is processed as part of identity verification, this is done solely on the basis of a legal obligation under applicable KYC and AML regulations, and only to the extent strictly necessary for verification purposes |
| Contract between professional and user | When you and a user confirm or sign the job contract generated by Earlyup | To create a binding record of the service agreement, ensure both parties have a copy, and store it in our system for contract administration and dispute resolution. In certain cases, we retain assignment agreements for a legally required period to comply with tax, accounting, or dispute-handling obligations. |
| Legitimate interests | We may process your personal data where this is necessary for our legitimate business interests and where these interests are not overridden by your rights and freedoms. Our legitimate interests include maintaining the integrity and security of the platform, improving our services, and promoting trusted interactions. | Monitoring usage patterns and performance metrics, operating ranking systems, preventing fraud or misuse, maintaining quality through ratings and reviews, developing new features, and improving user experience |
| Consent | In certain cases, we process your personal data only with your explicit consent. You have the right to withdraw your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal. | Sending you direct marketing communications not covered by legitimate interest, processing optional profile information you choose to share, collecting or storing sensitive personal data if ever applicable |
| Protection of vital interests | In rare and exceptional circumstances, we may process your personal data to protect your vital interests or those of another person. | Disclosing information to emergency services in case of an incident during the performance of a service |
Certain information is necessary to create and maintain your account, to verify your qualifications and to process bookings and payments. If you do not provide this information, we may be unable to offer our service and offer you access to the platform or to complete specific transactions.
We only process your personal data for the purposes described in this Privacy Policy. If we wish to process your data for a new purpose that is not compatible with the original reason for collection, we will inform you in advance and, where required, ask for your consent.
Where possible, your personal data is processed and stored within the European Economic Area (EEA). Our servers are located in Germany. As Earlyup is available in several countries worldwide, personal data of professionals based outside the EEA may be transferred to and processed within the EEA. Such transfers are carried out in accordance with applicable data protection laws and the safeguards described hereunder.
When such transfers occur, we ensure that your personal data remains adequately protected in accordance with applicable data protection laws. Depending on the provider and the country of destination, we rely on one or more of the following safeguards:
Where payment links are enabled, Stripe may process personal data (including verification data) in locations necessary to provide its services and comply with legal requirements. Stripe provides information on its international data transfer safeguards in its privacy documentation and contractual terms.
Where in-app subscriptions are enabled, RevenueCat may process personal data in the United States. RevenueCat provides safeguards for international data transfers in accordance with applicable data protection laws, including through Standard Contractual Clauses approved by the European Commission.
You may request further information about these safeguards, including a copy of the relevant transfer mechanism, by contacting our Data Protection Officer at privacy@earlyup.ai.
We do not sell your personal data. We only share it when it is necessary for the purposes described in this Privacy Policy, when required by law, or when you have given your consent.
The table below outlines with whom we may share your personal data, when we share it and why.
| Recipient | When we share your data | Why we share your data |
|---|---|---|
| Customers using the platform (Not Applicable for Pre-App) | When you respond to a work request, exchange messages through the chat or video call function, share your availability via the calendar, confirm a booking, or agree on tool/equipment rental | To enable customers to communicate with you, schedule appointments, request or confirm services, and make arrangements for tool or equipment rental |
| Payment and billing providers (Stripe) (Applicable only if payment links are enabled) | When you complete the Earlyup onboarding process and submit your identity documents and details, when you create payment links, receive payouts, or when a booking involves commission handling by Earlyup. | Earlyup operates a Custom Stripe Connect integration, meaning Earlyup collects all onboarding data and identity documents directly from you and submits these to Stripe via API for verification and payment processing. Stripe does not interact directly with you and acts as a processor on Earlyup’s behalf for verification activities. Stripe processes personal data in connection with payment processing, payouts and regulatory compliance. Depending on the activity, Stripe may act as an independent controller (for example when performing identity verification and meeting financial compliance obligations) and/or as a processor. Please review Stripe’s privacy policy for more information on how Stripe processes personal data. |
| IT and hosting (Supabase, Railway) | Automatically, when you use the platform and its scheduling tools | To securely host your profile and service listings |
| Tool and equipment rental partners (if applicable) (Not Applicable for Pre-App) | When a customer books a service that includes hiring tools or extras through you | To arrange delivery or availability of the equipment, record rental details, and handle related payments |
| Advertising and marketing partners (Meta, Google, TikTok, Apple, LinkedIn) | When we run targeted advertising campaigns, use analytics, or build marketing audiences that may include hashed contact details or usage data | To promote the platform, measure the effectiveness of advertising, and reach relevant audiences |
| Email marketing and campaign management providers (Mailchimp, Intuit, Amazon) | When we send communications, newsletters, or promotional offers to professionals or customers | To manage mailing lists, distribute communications, and monitor campaign performance |
| Analytics and performance monitoring providers (Posthog, Sentry) | When you interact with the platform or complete assignments | To measure response times, booking rates, ratings, monitor system errors and other performance indicators, which may influence visibility or perks |
| AI providers (OpenAI, Amazon Web Services – future) | When AI-based tools are used to generate advice, suggestions, or matching | To analyse service requests, provide guidance to users, and improve the accuracy of professional matching |
| SMS and communication providers (Twilio) | When we send SMS confirmations for registration or account verification | To confirm your phone number and secure your account |
| Customer support providers (Retool) | When you request assistance from our helpdesk | To respond to your questions, resolve technical issues, and support your use of the platform |
| Regulatory authorities and law enforcement | When required by applicable law or following a lawful request | To comply with legal obligations, respond to lawful investigations, or protect our rights and those of our users |
| Legal and professional advisers | When necessary to defend against claims or to enforce our terms | To obtain legal advice, manage disputes, and protect our business interests |
| Subscription management providers (RevenueCat) | When you purchase, renew, cancel or restore an in-app subscription through the EarlyUp app | To manage in-app subscription status, validate purchase receipts, prevent fraud, track entitlements and provide subscription analytics. To processes transaction data and device information on our behalf. RevenueCat does not have access to your full payment details; payment processing is handled by Apple or Google directly. Please note, that when you make an in-app purchase, Apple (App Store) and Google (Google Play) also process transactional and technical data as independent controllers, in accordance with their own privacy policies. EarlyUp does not control or have access to this data. For more information, please refer to Apple’s Privacy Policy at apple.com/legal/privacy and Google’s Privacy Policy at policies.google.com/privacy. |
| Internal use within Earlyup | Automatically, as part of platform operation | To analyse performance data, determine visibility in rankings, maintain the quality of the platform, and prepare internal or external presentations about the company, its performance, and the functioning of the platform |
The providers listed above reflect the external systems currently used by Earlyup. This list may change over time. We may replace these providers with equivalent or higher-standard providers offering the same or better levels of security and GDPR compliance. Where a change introduces a new category of processing or has a material impact on your personal data, we will update Annex 1 to this Privacy Policy and inform you where required.
All third parties processing personal data on our behalf are bound by written agreements to keep your data secure, to process it only for the specified purposes, and to act in accordance with applicable data protection laws.
For clarity, Earlyup acts as the controller for the personal data it processes in operating the platform. This means that Earlyup determines the purposes and means of processing. Third parties engaged by Earlyup, such as hosting, payment, or communication providers, generally act as processors, processing personal data only on our instructions. In some cases, such as when advertising partners use their own tracking technologies, these third parties may act as independent controllers for the data they collect. Where this is the case, we ensure responsibilities are allocated in accordance with applicable law and we provide you with clear information on how to exercise your rights.
An exception applies to in-app purchases made through the Apple App Store or Google Play. In these cases, Apple and Google act as independent controllers for the data they process in connection with the transaction. EarlyUp is not responsible for the data processing activities of these platforms.
Earlyup acts as an independent controller for the personal data it processes in operating the platform. In principle, and in accordance with the Earlyup General Terms and Conditions, all assignments facilitated via the platform must be performed and completed through the platform. If a service is carried out entirely outside the platform, whether or not the introduction between the professional and the customer occurred via the platform, or whether services were previously provided through the platform, Earlyup will not be considered a data controller for any personal data processed in connection with that service, and the professional will bear full responsibility for compliance with applicable data protection law. In limited cases where the platform integrates third-party technologies that collect data upon loading, Earlyup and the relevant third party may act as joint controllers for the initial collection of data, with responsibilities allocated in accordance with applicable law.
You have several important rights under the GDPR and the Dutch UAVG, as described hereunder
When you exercise any of these rights, we will respond within one month. If your request is complex, we may extend this period by up to two additional months, provided we notify you without delay.
To make a request or ask any questions about your rights, you can contact our Data Protection Officer (DPO) at privacy@earlyup.ai. If you are not satisfied with our response or believe your rights have been violated, you may lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
To protect your personal data, we may ask you to provide information that allows us to verify your identity before we act on your request. We will use any such information only for verification and will delete it shortly after the request is resolved.
In line with the GDPR and Dutch UAVG, we retain your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy. Once the data is no longer needed, we either delete it securely or anonymise it, unless longer retention is required by law.
| Data category | Retention period | Justification |
|---|---|---|
| Pre-App profile and participation data | Up to 1 year after termination of participation | To perform internal analysis, optimise onboarding processes, evaluate patterns, and prepare for the transition to the full platform |
| Financial and billing records (including invoices and assignment agreements) (Applicable only if payment links are enabled) | Up to 7 years | To comply with accounting, tax, and other legal obligations |
| Contractual and booking data (including signed agreements and service history) (Not Applicable for Pre-App) | As long as required for legal or operational purposes, deleted no later than three years after service completion | To manage and evidence contractual relationships, handle disputes, and meet operational needs |
| Communication and messaging data (chat/content of assignments) (Not Applicable for Pre-App) | Up to 1 year, unless needed for dispute resolution | To coordinate services, provide support, and resolve disputes |
| Profile and account data (including credentials and qualifications) (Not Applicable for Pre-App) | While the account remains active, and up to 5 years after deactivation (subject to your rights) | To maintain service history, enable account reactivation, and ensure compliance with applicable laws |
| KYC and identity verification documents (including copies of passports, national ID documents, proof of address, business documentation and verification status records) | Up to 5 years after termination of the professional relationship, or longer where required by applicable AML, KYC or financial regulations | To comply with KYC, AML and financial regulatory obligations. Earlyup collects and retains these documents directly as part of the Custom Stripe Connect integration. Retention beyond 5 years may apply where required by law. In accordance with the principle of data minimisation, biometric data contained in identity documents is retained only for as long as strictly necessary to fulfil the applicable legal obligations and is deleted or anonymised as soon as the retention period has lapsed. |
| Marketing and analytics data | No longer than necessary for performance evaluation, anonymisation, or removal | To measure and improve marketing effectiveness, and respect data minimisation principles |
This annex provides an overview of the third-party providers currently used by Earlyup to process personal data in connection with the services described in Article 7.
This list will be updated whenever Earlyup changes or replaces third-party providers. Any replacement will always meet equivalent or higher standards of security and GDPR compliance. In addition, as Earlyup continues to develop its own technology, certain functionalities currently provided by third parties may in the future be handled directly by Earlyup itself. Where a change introduces a new category of processing or has a material impact on your personal data, we will update this Privacy Policy and inform you where required.
| Category | Provider(s) | Purpose / Role |
|---|---|---|
| Advertising & Marketing | Meta (Facebook, Instagram), Google Ads, TikTok Ads, Apple App Store Ads, LinkedIn Ads | Targeted campaigns, analytics, audience building |
| Email Marketing & Campaigns | Mailchimp, Intuit | Distribute newsletters, promotions, manage mailing lists |
| Payments & Financial Services | Stripe | Payment processing, identity verification (KYC) on behalf of Earlyup via Custom Connect integration, payout facilitation, and provision of payment receipts/transaction records |
| Subscription Management | RevenueCat | In-app subscription management, receipt validation, fraud prevention, entitlement tracking and subscription analytics |
| Communication | Twilio | Email communication, SMS confirmation |
| Hosting, Authentication & Security | Supabase, Railway | Authentication, hosting, data security (anti-hacks) |
| Analytics & Monitoring | Posthog, Sentry | Usage analytics, click tracking, error monitoring |
| AI & Automation | OpenAI, Amazon Web Services (future) | AI-based suggestions, advisory guidance |
| Customer Service & Internal Tools | Retool, Bill and PR | Admin panel (support), internal software tools |
Earlyup's calendar and AI scheduling functionalities are available in several countries worldwide. An up-to-date overview of the countries in which Earlyup is can be applied for at privacy@earlyup.ai. In-app subscription purchases in all listed countries are processed exclusively through Apple (App Store) or Google (Google Play), who act as independent controllers for payment processing and carry their own compliance responsibilities.
Earlyup monitors applicable laws, sanctions, and regulatory requirements across all jurisdictions and reserves the right to restrict or discontinue availability in any country at any time and without prior notice, where required by law or regulation.
The payment link feature (Stripe) is currently available exclusively to professionals registered in the Netherlands.
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